We operate as a small business and we appreciate you for supporting us! 

Most items are eligible for exchange or store credit. We do not give refunds on orders unless there was a mistake made by The Refined Farmhouse during the fulfillment process.  

• Return shipments must be received within 14 days of when your package was delivered 
• Please include your receipt or packing slip with the return 
• Damages must be reported within 7 days of receiving your package.
• Non-returnable items: food items, Special order’s, furniture, open items, used merchandise, seasonal décor, sale items, and customized/personalized. 
• When exchanging an item, return shipping is the customer’s responsibility.
• Original shipping is non-refundable unless a mistake is made during order fulfillment.
• Online returns may be made in-store.
• Our website reflects real-time inventory. On rare occasions an item may be sold before a sales associate can pull the item to fulfill an online order. If so You will be immediately be contacted
• We ship orders Wednesday – Friday. Please allow extra processing time according to your order date.
• Mail returns to: The Refined Farmhouse 3950 Wulff Rd. E Semmes, AL 36575